Support
FAQs
The questions our team answers most often.
Three to four weeks from confirmed measurements. Every unit is cut to order — nothing sits in a warehouse.
Yes, in Cairo and Giza at no charge. Elsewhere in Egypt we send the template and confirm dimensions by video call.
Until the panels are cut, which is usually five days after confirmation. After that, a change means a new production slot.
The core is marine-grade plywood and every edge is laser-sealed, so standing water cannot reach the substrate. It is built for a bathroom, not a swimming pool.
We deliver nationwide. Installation teams cover Cairo, Giza and Alexandria; elsewhere we brief your fitter and stay on the phone through the hang.
Integrated basins are included. Vessel basins and taps are specified with you in the Lab and quoted separately.